1. Introduction and Agreement

Welcome to kaamilfragrances.com. These Terms and Conditions (T&C) govern your use of the website and all purchases of attars, perfume oils, and other luxury fragrances made from us.

By accessing, browsing, or placing an order on this Site, you agree to be bound by these T&C, our Privacy Policy, and our Shipping & Return Policy. If you do not agree to all the terms, please discontinue use of this Site.

2. General Conditions

  • Eligibility: By placing an order, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.
  • Accuracy of Information: We reserve the right to modify the contents of the Site at any time. We are not liable if information made available on this Site is not accurate, complete, or current.
  • Prohibited Uses: You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

3. Products and Services

  • Product Description: We make every effort to display the colors and descriptions of our traditional attars as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the true color or texture.
  • Pricing and Availability: All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product, including a specific perfume oil blend, at any time.
  • Quality Guarantee: We warrant that our products are 100% alcohol-free and conform to the quality standards advertised for our customers in India.

4. Ordering, Payment, and Acceptance (KYC Compliance)

  • Order Confirmation: Your placement of an order does not necessarily constitute our acceptance of that order. We reserve the right to refuse or cancel any order placed through the Site.
  • Payment Gateway Compliance: All payments must be made through the designated payment gateway, Razorpay, or other accepted methods. By submitting your payment details, you authorize us to provide your information to the payment processor. You agree to comply with the terms and conditions of Razorpay.
  • Currency: All transactions and prices listed are in Indian Rupees (₹).
  • Taxes: All prices are inclusive of Goods and Services Tax (GST) unless otherwise stated.

5. Shipping, Delivery, and Risk of Loss

  • Shipping Policy: We ship our fragrances and products across India. Delivery dates provided are estimates. We are not responsible for delays caused by the courier or unforeseen circumstances.
  • Risk of Loss: The risk of loss and title for items purchased from the Site passes to you upon our delivery to the carrier.
  • Address Accuracy: The customer is responsible for providing the correct shipping address. Orders returned due to an incorrect address may be subject to a re-shipping fee.

6. Returns, Exchanges, and Refunds

This section is governed entirely by our dedicated Shipping & Return Policy, which is incorporated into these T&C by reference. Any claims for refunds or returns related to damage or dissatisfaction with the attar quality must follow the procedures outlined in that separate policy document.

7. Intellectual Property

The Site and its original content, features, and functionality, including graphics, logos, product images, and detailed descriptions of attars and perfume oils, are owned by Kaamil Fragrances and are protected by applicable intellectual property and proprietary rights laws.

8. Limitation of Liability

Kaamil Fragrances shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use or the inability to use the products purchased from the Site, including attars, or for the unauthorized access to or alteration of your transmissions or data.

9. Indemnification

You agree to indemnify, defend, and hold harmless Kaamil Fragrances and our affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these T&C or your violation of any law or the rights of a third party.

10. Governing Law

These T&C shall be governed by and construed in accordance with the laws of India. The courts in [Insert City where your business is located, e.g., Mumbai] shall have exclusive jurisdiction over any disputes arising under these T&C.

11. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these T&C by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.